![]() ![]() Keep informed regarding local market activities and our competitive position relative to other financial institutions.Coordinate business development and community involvement activities of branch personnel with Marketing.Coordinate staff training as appropriate to include referral, operational, technical development programs, and employee development programs.Responsible for the employment, counseling, training, motivation and discipline of branch staff and serve as a resource for personnel matters related to branch staff.Maintain a cohesive, highly trained, motivated staff sufficient to meet credit union goals.Utilize recognition to motivate and fully engage employees. Monitor sales tracking programs, management reporting, employee recognition and sales incentive programs to measure, reward, and/or reinforce performance in accordance with assigned scorecard goals.Create an environment that strengthens employee commitment and promotes teamwork. Coach for individual performance so staff understands how their individual activities contribute to the team’s results and success.Identify skill gaps and work with employees to build and implement personal development plans to maximize sales effectiveness. Enhance processes to facilitate the acquisition, retention and cross selling to members and potential members. Support sales training, product training, and provide motivational support and recognition.Develop and coordinate sales promotions and contests. Coordinate product promotions with the marketing department. Work with key staff in establishing and implementing appropriate marketing, sales and operating strategies.Oversee the Marketing Department and execution of the Strategic Marketing Plan. ![]() ![]() Provide direction and guidance to branch managers in establishing quality member service and operational objectives. Direct and monitor member service and branch operations to ensure they meet credit union goals and objectives.Provide quality coaching to staff in support of the Mission and Vision of the organization. Achieve credit union sales goals through implementation of a sales leadership and coaching process and plan.Implements policies as approved by the Board of Directors and as directed by the President. Keep the President fully informed on the conditions and operations of the Sales and Member Services Department of the credit union, and in all important factors influencing them.Work with the President and other Vice Presidents to promote a team approach to management and is a member of the Senior Management Team. Ensure compliance with laws and regulations and established operating policies and procedures of the Credit Union. Oversee marketing activities to align with Credit Union sales and growth objectives. Implement and execute sales leadership processes and plans. The lunchtime keynote speaker will be Karith Foster, a humorist and author of "You Can Be Perfect or You Can Be Happy." The final speaker will be HR specialist and investor Aaron Craig Mitchell.SUMMARY: Retains full responsibility for planning, directing, organizing and controlling the sales performance, quality of services, and daily operational activities of all Credit Union branches. But chapter President Roshni Patel said in a news release the event "has been designed to benefit all levels of business professionals who are interested in building their network or who might be looking for growth opportunities."įirst up is motivational and educational speaker Nada Lena. 5 at Mechanics Bank Conference Center, 1001 Truxtun Ave.ĭrawing HR professionals from across the country for five concurrent tracks with choices of sessions throughout the day, the event is geared toward HR professionals and business leaders. Sign up at The Kern County chapter of the Society for Human Resource Management will host the 24th annual Kern County SHRM Symposium & Exposition from 7 a.m. Starting at noon, Bearden will go over remaining government pandemic relief programs for businesses and capital resources available to small businesses. He will be joined at the free event by CII technical adviser Henry Danielson. Guest Bill Britton, CIO and vice president of IT and director of the California Cybersecurity Institute at Cal Poly San Luis Obispo, worked for 20 years as an intelligence officer and an electronic warfare officer with the U.S.
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